Privacy Policy

Introduction

Shandilya Telefintech (“Shandilya Telefintech”, “we”, “us” or “our”) respects your privacy and is committed to protecting your Personal Data.

This Privacy Policy explains how we collect, use, process, store and share information when you visit or use our website, services and financial product information available through our platform.

Our platform may provide information, comparison, assistance, application facilitation and access to financial products and services including credit cards, insurance, payments, loans and other financial services offered by us, our partners or third-party service providers.

By accessing or using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

If you do not wish to provide information required for a particular service or application, certain services or features may not be available to you.

Definitions

“Personal Data”

Information that can identify or relate to an individual, directly or indirectly.

“Services”

Services and features provided through Shandilya Telefintech, including financial product information, product comparisons, application assistance, lead generation, customer support and other related services.

“Partners”

Banks, insurance companies, financial institutions, lenders, payment service providers and other third-party organisations with whom we may work to provide or facilitate financial products and services.

“Cookies”

Small files stored on your device that help us remember preferences, understand website usage and improve your browsing experience.

“KYC”

Know Your Customer verification required for certain financial products and services.

What Information Do We Collect?

Depending on the services you use, we may collect the following information:

1. Personal Information

This may include your name, date of birth, gender and other information required to provide or facilitate our services.

2. Contact Information

This may include your mobile number, email address, residential address and other contact details.

3. Financial Information

Where required for a financial product or service, information such as income, employment details, financial preferences and other information necessary for assessing eligibility may be collected.

4. Application Information

Information that you voluntarily provide while enquiring about or applying for credit cards, loans, insurance, payment services or other financial products.

5. Device and Technical Information

We may collect information such as IP address, browser type, operating system, device information and website usage information.

6. Usage Information

We may collect information about how you interact with our website, pages you visit, features you use and other technical information that helps us improve our services.

7. Information You Provide to Us

Any information you voluntarily submit through enquiry forms, contact forms, application forms, customer support channels or other communication methods may be collected and processed for the relevant purpose.

How Do We Use Your Information?

We may use the information collected from you to:

Provide information about our financial products and services.
Help you explore credit cards, insurance, loans, payments and other financial solutions.
Process and respond to your enquiries and requests.
Facilitate applications for products or services offered by our partners.
Verify information where required.
Communicate with you regarding your enquiries, applications or requested services.
Provide customer support.
Improve our website, products and user experience.
Understand user preferences and website usage.
Conduct analytics and research.
Send relevant service-related communications.
Send marketing communications where permitted by applicable law and your preferences.
Prevent fraud, misuse and unauthorised activity.
Comply with applicable laws, regulations and legal requirements.
Protect our rights, users and business.

How Do We Share Your Information?

We may share relevant information with trusted third parties where necessary to provide or facilitate the services requested by you.

These may include:

Banks and financial institutions.
Insurance companies and insurance service providers.
Lending partners.
Payment service providers.
Technology and service providers.
Verification and KYC service providers.
Customer support providers.
Analytics and communication service providers.
Government authorities, regulators or law-enforcement agencies where legally required.

We only intend to share information where reasonably necessary for the relevant service, business purpose or legal requirement.

Third-party partners may have their own privacy policies, terms and conditions. You should review their policies before providing information directly to them.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Improve website functionality.
Remember user preferences.
Understand website traffic and usage.
Improve our services and content.
Measure the effectiveness of marketing activities.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Data Security

We take reasonable technical and organisational measures to protect your Personal Data against unauthorised access, misuse, alteration, disclosure or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

How Long Do We Keep Your Information?

We retain Personal Data only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, fulfil contractual obligations, resolve disputes, maintain business records or comply with applicable legal and regulatory requirements.

When information is no longer required, we may delete, anonymise or securely dispose of it in accordance with applicable requirements.

Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request access to your Personal Data.
Request correction of inaccurate or incomplete information.
Request deletion of Personal Data where legally permitted.
Withdraw consent where applicable.
Opt out of certain marketing communications.
Raise concerns regarding the processing of your Personal Data.

To exercise any applicable privacy rights, you can contact us using the details provided below.

Third-Party Websites and Services

Our website may contain links to third-party websites, financial institutions, insurers, lenders, payment providers or other services.

Once you access a third-party website or service, its own privacy policy and terms may apply. Shandilya Telefintech is not responsible for the privacy practices or content of third-party platforms.

Children’s Privacy

Our services are intended for individuals who are legally capable of entering into agreements and using the relevant financial services.

We do not knowingly collect Personal Data from individuals who are not legally eligible to use our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

Any updated version will be published on this page with the revised Last Updated date.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your Personal Data, please contact us:

Shandilya Telefintech
Email: shandilyatelefintechie@gmail.com
Website: Shandilya Telefintech